We accept Mastercard, Visa, American Express, Visa Debit and Paypal. All payments are made securely online and your credit card details will not be saved.

Guaranteed safe and secure checkout by our company online banking partner.

• Every rug is hand knotted using traditional Tibetan techniques.
• Buy directly from Nepal, eliminate the middlemen.
• Examine samples before you purchase.
• We can completely customize your rug.
• We use only skilled artisans. We never use child labor.
• View the weaving of our custom rugs.
• Browse through our original designs and colors.
• Enjoy great savings over retail store pricing.

We offer free shipping national and international destinations on every rug purchased through our online store for items in stock. Deliveries to all international addresses may take longer, but we try to send all orders by the quickest route possible. Duties & taxes can be up to 25% or more depending on the country rules.

In case you receive a damaged/defective item, notify us within 48 hours of receipt. We might request you to share the picture of the rug at info@buytibetanrugs.com. We will replace it without any cost after examine the returned items.

Return the item within 7 days of the receipt. Return in the same condition in which it was delivered to you. Do not use, wash, alter/tamper or soil the rug. A damaged item will not be eligible for return.

Item must have the original packing, labels and tags intact, altered and illegible serial number will also void return.

We will initiate the refund or replacement once the item passes through quality inspection.

1. Using vacuum cleaner, it helps to suck out stuck soils and dirt and does not harm the fiber of the rug
2. Use scissors to cut the ends of the loose threads of the rug.
3. Do not use chemical, it will fade the colors of the rug.
4. Avoid using rugs in a damp area.
5. Do not expose too much directly to the sun.
6. Do not dry clean.
7. Always prefer to wash the carpet from a professional rug cleaning company.